The platform

Every part of the rental,
in one place.

From the first listing to the final reconciliation - Ternah runs payments, leases, maintenance, documents and messaging on a single ledger both sides of the lease can see.

Built for every seat

One account.
Both sides of the lease.

Sign up once and land where you belong - collecting rent, paying it, or running a portfolio for someone else. Everyone sees the same source of truth.

Landlords

Collect rent, track overdue payments and manage repairs across your portfolio from one dashboard. See lease-expiry alerts before they become problems, and add new properties in minutes with the guided listing wizard.

Tenants

Pay rent in one tap, apply for a new place with documents and references ready to go, and keep everything - leases, receipts, message threads - stored in one account. Free credit-score snapshots come included.

Property managers

Run a portfolio of 1 to 250 doors from unified dashboards, take bulk actions across properties, and keep a vetted vendor directory on hand. Add team seats and lean on live chat as you scale.

Payments

Rent in, reconciled out.

Track every collection, balance and overdue payment on one ledger. Tenants pay through the method you configure; you watch it land and match itself to the right lease.

Collections & balancesSee what came in, what didn’t, and full payment history per lease.
Auto-pay & late trackingTenants set it once; overdue rent surfaces automatically. On Small plans and up.
Receipts that lastEvery payment generates a receipt that lives in both accounts forever.

Rent · March88 Macdonell Ave

Auto-pay on

Collected this month$24,800 / $26,200

Adaeze OkonkwoUnit 4B · Interac

Paid · Mar 1

Marcus BryceUnit 2A · Pre-auth debit

Paid · Mar 1

Priya NairUnit 7 · Card

Overdue · 3d

Payment methods

Collect rent the way
your tenants already pay.

Loading payment methods…

Leases & e-sign

Draft, sign and store -
without the printer.

Create a lease, send it for signature, and track who’s signed. Documents live in the unit forever, and tenants see exactly what they agreed to.

E-sign workflowSend for signature and track awaiting-signature status in real time.
Lease storageEvery signed document is stored against the unit and the tenant.
Add existing tenantsOnboard people already in a unit without a full application flow.

Lease agreement88 Macdonell Ave · Unit 4B

Active

Term

12 months · Apr 1, 2026 – Mar 31, 2027

Monthly rent

$2,100 · due on the 1st

Deposit

$2,100 held in trust

Tenant signature

Adaeze Okonkwo

Signed

Maintenance

Every repair, triaged.

Tenants submit and track requests; landlords and managers work one clean queue from open to resolved. No more lost texts, no more “did you ever fix that?”

Triage queueSort tickets by open, in-progress and resolved at a glance.
Tenant requestsSubmitted with photos and tracked end-to-end by the tenant.
Resolution logClose the loop and keep a record against the unit.

Maintenance queue3 open · 1 in progress

Leaking kitchen faucetUnit 4B · reported 2d ago

Open

Buzzer not workingUnit 2A · reported 4d ago

In progress

Hallway light out12 Lansdowne · reported 1d ago

Open

Dishwasher repairUnit 7 · resolved Mar 3

Resolved

The complete toolkit

Everything else a
rental runs on.

Beyond the core flows, Ternah covers the long tail of jobs that usually live in spreadsheets, inboxes and group chats.

Portfolio dashboard

Health, finance summary and urgent actions across every door.

Listings & applications

Publish units, take applications, review and approve tenants.

Viewings & invites

Tenants request viewings; landlords propose times or invite by link.

Tenant credit score

Identity, consent, soft pull and a score snapshot with factors.

Document vault

Persistent storage for ID, income proof, lease docs and uploads.

In-app messaging

Threaded chat between landlords and tenants. On Small plans and up.

Push notifications

Alerts for rent, applications, messages and maintenance.

Profile & languages

Sessions, plan management and 7 languages - EN, FR, HI, ZH, PA, FIL, ES.

Documents

Ask for the right papers,
once.

Configure exactly what each property requires. Tenants upload from camera, photo library or files - and keep everything in one vault.

Government-issued IDRequired

Driver licence, passport, or PR card.

Proof of incomeRequired

Last 2 pay stubs or a T4.

Credit reportFree pull

Ternah can pull this for the tenant at no cost.

Bank statementsOptional

Last 2–3 months of statements.

Employment letterOptional

Employer verification of role and salary.

Previous landlord referenceOptional

Contact info for the tenant’s last landlord.

Upload from camera, photo library or files - PDF, DOC, JPG and PNG.

Every part of the rental,in one place.

One account.Both sides of the lease.